How to reclaim digital purchases?
Moderators: Vis Bellica, Laffe
How to reclaim digital purchases?
So I have just bought rules for CoC yesterday and the Christmas 2016 special for the lists inside in digital format, before creating an account for the store. Now that I have done so I have discovered that the products are not bounded to the account's email address, so I would like to ask if there is a way to reclaim them?
Re: How to reclaim digital purchases?
Check the email from TFL acknowledging your purchase for a download link to access your purchases. If that doesn’t work contact Rich Clarke via the TFL website and you can be sure he will endeavour to sort you out. TFL’s customer service is excellent.
Welcome to Chain of Command.
John
Welcome to Chain of Command.
John
Re: How to reclaim digital purchases?
Thanks for the welcome, and I have the email and the link to the download, what I wanted to say is if I somehow deleted the email, it gets complicated, so is there any way to transfer those purchases (which are not bounded to a store account), into my store account.
Re: How to reclaim digital purchases?
Not that I know of, but if you ask Rich he might be able to help make the connection.
Your other option is to save the downloads somewhere else like Dropbox or to a Cloud account. Or perhaps to a memory stick.
John
Your other option is to save the downloads somewhere else like Dropbox or to a Cloud account. Or perhaps to a memory stick.
John
- Quackstheking
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Re: How to reclaim digital purchases?
If you created an account, you should be able to log in and then navigate to the downloads tab where all your digital purchases will appear.
When you click on "My Account" in the shop you will see 3 options - ignore those and double click which should bring you to the log on page. If all else fails drop Rich a message from the shop link and he'll respond within a few days (he's got a few things on at the moment).
The link to the shop is below:-
https://toofatlardies.co.uk
Hope that helps
Don
When you click on "My Account" in the shop you will see 3 options - ignore those and double click which should bring you to the log on page. If all else fails drop Rich a message from the shop link and he'll respond within a few days (he's got a few things on at the moment).
The link to the shop is below:-
https://toofatlardies.co.uk
Hope that helps
Don
Re: How to reclaim digital purchases?
I'm locked out of my account despite just resetting my password
Re: How to reclaim digital purchases?
Drop me an email with your details and I will sort it out for you.
Rich
Rich